Australian Tourism Industry Council (ATIC)
Accessibility Report

OVERVIEW

Business Overview

 The business has the following products/services available

  • Tour/Transport

 Our business caters for the following disability types:

  • Limited mobility

  • Wheelchairs or mobility scooters

  • Food allergies or intolerances

  • Cognitive or people on the Autism Spectrum

Bookings

The business offers the following methods for bookings and enquiries:

  • Phone

  • Email

  • Webportal

The business offers the following methods for bookings and enquiries:

Other Information

  • The business accepts the companion card

The business provides the following services for services animals: 


Dogs are able to join our walking tours

General

Pre-Arrival, Arrival And Reception

The business has the following in place to support guests during pre-arrival, arrival and reception

  • There is a reception/public entryway.

  • Seating available at reception

We don't have a reception or in person point of sale. All booking are made online or over the phone. 

  • A step free map/guide

Displays, Exhibits, Commentary And Live Performances

For displays, exhibits, commentary and live performances the following amenities are in place

  • Seating

  • Wheelchair accessible spaces/seating

External Paths

External paths of travel have the following amenities are in place

  • Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)

  • Paths or slopes longer than 15 metres have resting places or seats

  • Pathways are wider than 900mm

  • There 3 successive steps or less on any path or at any doorway

  • Unsure

  • There is unsure, we use public toilets. There is accessible options but I don't know the answer to width etc  mm of clear space in front of the toilet

TOUR OPERATORS 

Route Planning

  • Walking Tours

  • Operated on a step free route

  • Multi-paced to account for slower walkers

Guides

Guides have been trained in the following

  • Use of clear/simple English

  • Correct pronunciation for lip readers

  • There is a audio description of surroundings

  • This tour stops at attractions/accommodation/food and beverage/retail spaces that are not operated by this business. For information relating to these individual properties please follow the weblink provided

Report Disclaimer

Please note that this business report, provided as a result of the use of the diagnostic assessment, is for information purposes only. 


Australian Tourism Industry Council (ATIC) cannot guarantee the accuracy of respondent’s answers, or that they are fully representative of your business. Therefore, ATIC does not warrant or guarantee any particular outcome in respect of your businesses self-assessment.  


This report is intended as guidance only for your business and should not be relied on for future marketing considerations. ATIC recommends that you seek your own independent advice as well as the results from the diagnostic.


Links to external web sites are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organisation, product or service. 


ATIC does not:

  1. Assume any legal liability for the accuracy, completeness, or usefulness of any information from this report or any links provided; or

  2. Accept responsibility for any loss associated directly or indirectly from the use of this report.